Q:  Why has Trustis released SiteID?

A:  We are constantly improving our competencies and product offerings to customers.  Given that more and more web users are demanding this kind of validation before they will trust websites with their transactions, we have released SiteID to help you as a website owner, put your visitors at ease when they transact with you. 

 

Q:  How does it work?

A:  Just one simple single-line addition to your web pages will give you and your visitors access to SiteID.  The Trustis SiteID technology itself resides on our secured servers and displays a small clickable logo on your page at the position where you included the SiteID reference.

When a visitor clicks on the SiteID logo, our servers automatically perform a look-up to verify that the visitor is accessing a legitimate site and identifies your site as genuine, authentic, and validated by an properly authorised Registration Authority. Real time certificate status validation is also provided to the visitor that is timestamped and which confirms your certification status at that exact moment.

SiteID displays your authenticated organization name and your certificate's validity so your visitors can be assured of your site's authenticity at a glance.

Q:  How much does SiteID cost?

A:  SiteID is free-of-charge to all Trustis SSL Server certificate customers.

 

Q:  What are the system requirements for SiteID?

A:  SiteID uses JavaScript and is served directly from Trustis.
Refer to the installation instructions for further details.

 

Q:  Where can I place SiteID?

A:  SiteID can be placed and displayed on any web page within the domain enrolled for your SSL certificate.  Using the simple installation instructions, place SiteIDl within your web site wherever you want your web site visitors to be aware of your site's authenticity and security, such as:

-  On your home page, easily found near other Web site information and links.
-  On any page that is SSL-enabled, easily visible at the top of the page.
-  On other pages and locations within your Web site as you see fit.

Generally, it is best to insert the Seal in a location clearly visible to your Web site visitors, without having to scroll down the page to see it.

Q:  How do I provide feedback on SiteID?

A:  Please provide feedback to: support@trustis.com

Q:  How do I report misuse of SiteID?

A:  Please report any SIteID misuse to: support@trustis.com